Technical Services Aftercare

We specialise in the supply of waste recycling machinery and associated spare parts, throughout the United Kingdom and Ireland, along with other technical services.

Maintenance

We offer complete servicing on all our products and many products of alternative manufacture. So whether your knives need replacing or your gearbox needs some attention, our factory trained engineers can keep you working.

Essentially, our maintenance service on offer is either  onan ‘ad-hoc’ or ‘contract’ basis.

Plans

Ad Hoc

As and when repair or maintenance is required we understand that you need a quick and reliable means of getting back into operation. Our service department will provide the assistance and knowledge to help get machinery back up and running in the shortest possible time.

A specialist field service engineer will be despatched to carry out onsite maintenance or repairs.

Annual Service Contract

With our ‘Ad-Hoc’ service, an annual service contract will provide cover for a field service engineer to undertake onsite repairs and maintenance, however annual service contract customers have the additional benefits of priority call outs and discount on parts.

Our service contracts also include an annual plant inspection, when one of our service engineers will check on screen and cutting tool condition and tolerances, to ensure that you are getting the most from your machinery.

Workshops

Along with specialist field service engineers, we have a team of engineers at our fully equipped workshops, were we undertake more challenging work on client machinery, including:

  • Electrical upgrades, such as control panels, safety interlocks and motor conversions.
  • Mechanical upgrades.
  • Fabrication of additional and new parts.
  • Complete machinery refurbishment, from blast cleaning to pre-delivery commissioning.

Spares and Consumables

Our after sales care also includes a dedicated stock, both at our Aylesford stores and European central stores, of spare parts and consumables, including:

  • Knives, blades and cutters.
  • Shafts and rotors.
  • Bearings and seals.
  • Motors and geared drives.
  • Hydraulic packs and valves.
  • Sensors, switches and relays.
  • High-tensile bolts.
  • Lubricants

If fact, pretty much any part, regardless of manufacturer, that you might need to get and keep you running can be supplied by our parts department.